Privacy Policy

Last Updated: October 26, 2023

At Furniture Store (operating online at interior-furniture.com), we believe that crafting your dream home extends to safeguarding your personal information. We are committed to transparency, security, and respecting your privacy. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our website or make a purchase, reflecting our dedication to serving a global community of design-conscious individuals and families.

1. Information We Collect

To provide you with a seamless and secure shopping experience, from browsing our curated collections to delivering your handcrafted furniture, we collect the following types of information:

• Personal Identifiers: Name, billing and shipping address, email address, and phone number, which are essential for order processing and delivery.
• Commercial Information: Records of products purchased or considered (e.g., Beds, Dining Tables, Home Office Furniture), and your shopping cart contents.
• Payment Information: When you make a purchase, our secure payment processors (like PayPal or our card gateway) collect your payment details. We do not store full credit card numbers on our servers.
• Technical & Device Data: Internet protocol (IP) address, browser type, operating system, and information about your interactions with our website (pages viewed, links clicked).
• Communications: Records of your correspondence with us if you contact customer support.

2. How We Use Your Information

We use your information solely to enhance your experience and fulfill our commitments to you:

• To Process & Fulfill Orders: To complete your transaction, communicate about your order, arrange shipping from our Vermont workshop, and provide invoices.
• To Provide Customer Service: To respond to your inquiries and offer support via our customer-centric team.
• To Improve Our Website & Services: To analyze site usage and trends, helping us optimize our collections (like Bookshelves & Bookcases or Bedroom Furniture) and your browsing journey.
• For Security & Fraud Prevention: To protect our website, business, and customers, in line with our priority of securing your data.
• For Marketing (with your consent): To send you information about new products or offers, if you have opted in. You may unsubscribe at any time.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal data. We share information only in these limited circumstances:

• Service Providers: With trusted partners who perform services on our behalf, such as payment processing (PayPal, card issuers), order fulfillment, shipping carriers, and IT services. They are contractually obligated to protect your data.
• Legal Compliance: If required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of our company and others.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

4. Data Storage and Security

Your security is our priority. We implement robust measures to protect your information:

• Secure Storage: Data is stored on secure servers with limited access.
• Encryption: We use industry-standard SSL (Secure Sockets Layer) encryption across our entire website, especially during checkout, to protect data transmission.
• Payment Security: We partner with globally recognized, secure payment providers. Sensitive payment data is handled directly by them and is not stored on our systems.
• Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights and Choices

Depending on your location (including our global customer base, excluding only a few remote regions), you may have certain rights regarding your personal data, which we respect and facilitate:

• Access & Correction: You can request access to or correction of your personal data we hold.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email.
• Cookie Controls: You can manage your cookie preferences through your browser settings (see Section 6).
• To exercise these rights, please contact us at the email address below.

6. Cookies and Tracking Technologies

Like most modern websites, we use Cookies and similar technologies to provide a functional and personalized browsing experience.

• What They Are: Small data files placed on your device that help us remember your preferences, understand how you use our site, and improve its performance.
• How We Use Them: To keep items in your shopping cart, remember your login (if applicable), and analyze site traffic to improve our layout and product offerings.
• Your Control: You can control and/or delete cookies as you wish through your browser settings. Please note that disabling cookies may limit some functionalities of our website.

7. International Data Transfers

As a global brand, your information may be processed in the United States (where our workshop is based in Winooski, Vermont) or other locations where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it occasionally.

Crafting Homes, Delivering Joy — and Protecting Your Privacy.